About us
Excellence in Care, Anchored in Trust and Dignity
Specialist Care. Trusted Outcomes. Compassionate Support.
At Doves Care & Support Ltd, we provide specialist domiciliary care for children, young people and adults with complex and individualised needs across Staffordshire and surrounding areas.
We combine compassionate support with structured governance to deliver safe, effective and person-centred care at home and in the community.
Excellence in Care, Anchored in Trust and Dignity
Who We Are & Our Specialist Focus
We are a CQC-regulated provider delivering specialist support tailored to each individual’s needs. Our services promote independence, dignity and positive outcomes, while ensuring safeguarding and professional accountability remain central to everything we do.
We are experienced in supporting individuals with:
- Learning disabilities and autism
- Complex behavioural needs
- Epilepsy and seizure management
- PEG feeding and specialist medication
- Physical disabilities and mobility needs
- High-dependency and multi-agency packages
- Children requiring short breaks and structured community support
What Drives Us
Our Core Values
These are not just words on a wall — they are the principles our entire team lives by in every interaction, every visit, and every moment of care.
Integrity
We act with honesty, transparency and accountability at every level of our service.
Clinically Excellent
Evidence-based care delivered by highly trained professionals. We invest in continuous development so our team always achieves the best outcomes.
Caring & Dignified
Every interaction is rooted in respect and kindness. We treat every client as we would treat our own family — with dignity and genuine warmth.
Responsive & Flexible
We listen and we react. Whether needs change overnight or you have a specific preference, our local team is always fast and reachable.
Person-Centred
Care should be as unique as the person receiving it. Every support plan is tailored around individual goals, routines, and the little things that matter most.
Committed to Excellence
With experienced leadership and a shared passion for improvement, we don't just meet standards — we strive to set them in everything we do.
Governance & Quality Assurance
As a CQC-regulated provider, we operate within strict safeguarding and regulatory frameworks. Our governance systems are designed to ensure every package of care is safe, effective and continuously improving.
Our governance systems include:
- Safer recruitment and enhanced DBS checks
- Mandatory and specialist training
- Regular supervision and spot checks
- Medication audits and documentation reviews
- Ongoing risk assessment and care plan monitoring
Our Approach
Every package of care begins with a comprehensive assessment completed by an experienced Care Coordinator. During this process, we take time to understand:
- Clinical and health requirements
- Communication preferences
- Behaviour support strategies
- Safeguarding considerations
- Family involvement
- Long-term goals
Care plans are regularly reviewed to ensure they remain safe, effective and responsive.
What Drives Us
How We Begin
From your first contact to care beginning, our structured process ensures everything is in place for safe, confident support.
Get in Touch
Reach out to our Stafford or Worcester office via phone or online form. We'll have a friendly, no-obligation chat to understand your immediate needs.
Home Assessment
Our Registered Manager visits you at home. We listen to your goals, assess clinical requirements, and understand the "little things" that matter to you.
Meet Your Carer
We don't just assign a carer — we match one. We pair you with support staff who have the right skills and a personality that fits your household.
Care Begins
Care starts with a focus on dignity and independence. We perform regular reviews and maintain open communication so you.